Collection of Information:
Clearly state what types of information are collected from customers, such as names, contact details, emergency contacts, and any specific information about the cat(s) being boarded.
Purpose of Collection:
Explain the reasons for collecting customer information, such as booking reservations, providing care for the cats, and facilitating communication with customers.
Use of Information:
Specify how the collected information will be used, ensuring it's solely for the purpose for which it was provided, such as contacting customers regarding their bookings or in case of emergencies.
Data Security:
Describe the measures taken to safeguard customer data against unauthorized access, disclosure, alteration, or destruction. This may include encryption, secure storage protocols, and restricted access to sensitive information.
Third-Party Disclosure:
Clarify whether customer information will be shared with third parties, such as veterinary clinics in case of emergencies, and under what circumstances.
Data Retention:
Outline how long customer information will be retained and the criteria used to determine retention periods. This should align with legal requirements and the business's operational needs.
Customer Rights:
Inform customers of their rights regarding their personal data, including the right to access, correct, or request deletion of their information.
Consent:
Explain how customer consent is obtained for the collection, use, and sharing of their personal information, particularly regarding sensitive data.
Updates to the Privacy Policy:
Reserve the right to update the privacy policy as needed and provide notice to customers of any significant changes.
Contact Information:
Provide contact details for customers to reach out with questions, concerns, or requests regarding their privacy or data.
By clearly communicating these aspects of the privacy policy, we hope to build trust with our customers and demonstrate a commitment to protecting their privacy and personal information.